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PayLab Knowledge Base

PayLab Knowledge Base

PayLab is your payment power tool. It takes the pain out of Payment Claims and helps you streamline payments digitally.

Getting Started

What is PayLab?

Creating and Setting Up Your Account

Creating New Projects

Setting Up Contract Line Items

Creating a Contract

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How To Guides

How To Make A Claim

Approving a Claim

Reverting a Payment Claim

Setting up Approval Workflows

PayLab Email Alerts

Project Summary Table – Approver View

What is Cumulative Claiming?

Including Additional Documents to your Claim or Payment Schedule

Prepare and Issue Payment Claims

How to invite a Claimer/Payer to your Project

How To Self-Approve Your Payment Claims

Adding Attachments

Have You Been Invited to PayLab?

Inviting Third Parties to your PayLab Project

Adding Variations to a Contract

Bulk Import Contract Line Items

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Accounts & Billing

How do I manage my PayLab subscription?

Frequently Asked Questions

PayLab Price Changes - FAQ

Frequently Asked Questions

Construction Contracts Act 2002 (CCA) - The Right Way To Do It

What does each button do in the Payment Claim approving process?

Finding Draft, Completed or Archived Projects

How to include the Approval History in the issued Claim/Payment Schedule

Where to go to change settings in PayLab

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PayLab Product Updates

PayLab product updates - 2025

PayLab product updates - 2024

PayLab product updates - 2023

PayLab Product Updates - 2022

PayLab Product Updates 2021

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Video Tutorials

PayLab User Guide Videos - Setup and Go Live