Creating and Setting Up Your Account

How to set your account up the right way from the start


When you first start using PayLab it's important to set up your account correctly from the start. This will make your life, and our support team's lives, so much easier.

You can set up a new account from here. Click the Create A New Account button. 

Select which country you are working out of, if you have projects in multiple countries would will need to create separate accounts for each country.

The account country selected will drive various settings: from legal text, default phone number, default tax rate etc

Fill in all your details, First and Last Name, Email Address, Company, and Phone Number.

PayLab Create new account window    Screenshot 2023-11-27 at 2.23.05 PMScreenshot 2023-11-27 at 2.23.20 PM

After clicking Create Account, Microsoft will search to see whether there is an existing account associated with your email address. If you already have a Microsoft account associated with the email you provided it will skip straight to the review permissions window and then into PayLab, skip to Setting up PayLab account if you don't need to create a Microsoft account.

If there isn't, you will need to create a Microsoft account. Follow all the steps to create, verify and authenticate your Microsoft account.

PayLab Sign-up-MS Create Account   PayLab Sign-up-MS Create Account-Verify AccountPayLab Sign-up-Captcha Test Puzzle   PayLab Sign-up-Captcha Test

You will need to review and accept permissions for asBuilt to view your name and email and sign you into PayLab.PayLab Sign-up-Privacy Statement

Once you have accepted the permissions you will receive a verification email which will take you through to your PayLab Dashboard. You are now ready to set up your PayLab Account, such as, managing your subscription, entering your company details, inviting users and creating projects.

PayLab-Account CreatedPayLab-Email Verification Invitation

Setting up PayLab Account

Once you have created your account you will be on the Dashboard page and this pop up will let you know what you need to do to finish setting up your account.

Manage Subscription

Select Manage Account and then down to Plan & Payment Choose a Plan

PayLab-Select Subscription

Select which plan you best suits your company and you will be redirected to Stripe to enter your payment details. A confirmation pop-up window will appear once your payment details have been verified.

PayLab-Credit Card Details

PayLab- Payment Details Updated

Company Details

You will need to know the following details about your company, all of these details will be populated to the Payment Claim template.

  • Company Name (should already be filled in from signing up)
  • Account owner (you can edit this to someone else once you have added more users)
  • Company Address
  • Phone Number
  • Entity Type (for example; Sole Trader, Partnership or Limited Liability Company)
  • New Zealand Business Number 
  • Website

Here is a link to the New Zealand Business Number (NZBN) government website, or the Australian Business Register (ABN) should you need them. 

Adding New Users & Permissions

This can be accessed by selecting Manage Account in the menu across the top of your PayLab screen, and scrolling to the Users & Permissions section.

Enter the name and email of your new Users within your company. They will receive an email with a link to create their own PayLab password. You can assign them different permissions depending on the user type. Go here to understand the Permission levels for all Users.

  • Admin - Any Administrator may invite, add or remove other users. They may also edit company details and projects.
  • User - Any User may update projects, invite other Users or Contacts and submit Claims for approval.
  • Contact - Any Contact may view projects, but can not invite others, submit or Certify Claims or edit company or project details.

Set Up Your First Project

Read this article - Creating New Projects, on how to set up a project correctly.