Request Vault Support

There are multiple ways to troubleshoot any questions or issues you encounter.

Search through the support articles

Click here for the Vault Knowledgebase Homepage

These pre-written guides are there to walk users through how to use the product. It's the users manual, best practice, frequently asked questions, and troubleshooting based on past experiences.

Ask for help.

Click here to submit a Vault support request

Sometimes the existing information doesn't make sense for your situation! Maybe things just don't work the way the guide describes it. Or even if you just prefer having someone help you through things.

To get help with your particular problem, please submit a request using the Vault Request Form and the Support Team will respond by email or phone as soon as they can.